Once you focus on customers, customers will find you reliable. Today, Sun-Maku enjoys a bigger customer group. Their leading product self-drilling screw, with an annual output of 900 million pieces, has a growing competitive edge in domestic and international markets, such as Europe, America, Middle-East, Oceania, etc.
When talking about self-drilling screws, fastener people will easily think of Sun-Maku. That's true. With precision formed drill point, Sun-Maku has been popular in fastener market home and abroad and also enjoys great hit rate in www.chinaFastener.info' Top Supplier rank as well. However, the manager of Sun-Maku seems to be calm to it, said, "Our success is generated by a famous Chinese saying—nothing is impossible to a willing mind."Customer Focused
Sun-Maku always puts customer satisfaction to the first place. In order to develop and produce products that meet customers' needs, Sun-Maku did a thorough market research. "We will also adjust the quality, price and performance of the products according to the customer suggestions." The manager of Sun-Maku said. Because of their persistence, Sun-Maku can produce what their customers need. The quality of the products is so excellent that they are well-appreciated by customers. A distributor in Shanghai said, "Sun-Maku is very strict to the quality and their price is suitable. I consider Sun-Maku a very reliable supplier." Another customer Mr. Zhou was amazed at Sun-Maku's accurate drill point. In fact, Sun-Maku is very good at making self-drilling screws. When processing the self-drilling, Sun-Maku applies their distinct design developed by their technicians and adopts professional technologies from Taiwan, which enable their self-drilling screws with faster drive speed and more stability.
Once you focus on customers, customers will find you reliable. Today, Sun-Maku enjoys a bigger customer group. Their leading product self-drilling screw, with an annual output of 900 million pieces, has a growing competitive edge in domestic and international markets, such as Europe, America, Middle-East, Oceania, etc.Technology Focused
Sun-Maku Co., Ltd. was found in 2001 with parent company in Taiwan. Equipped with successful experience of Taiwan and huge investment, they brought in complete range of advanced equipment and techniques supported by a top R&D team. Each year, Sun-Maku spends 1% of its income on R&D.
In order to keep abreast of industrial front in terms of innnoation, Sun-Maku invites Taiwan senior technicians to be their technical consultants. Meanwhile, they actively communicate with well-known companies on technology, such as Taiwan Chunyu, Taiwan Guoyu, etc. During the course of deep discussion, Sun-Maku absorbs advanced technologies that they do not have, so that their own innovation capacity has improved. As a result, they can develop products with more technical contents and provide better service for customers.
Supported by technology, Sun-Maku is stepping forward every day. 2004 is a turning point for Sun-Maku, as it is in that year that Sun-Maku passed the ISO9001 certification. Since then, their product quality system has been much more complete, even say, perfect. At the same year, Sun-Maku expanded its business to the international marketplace. Staff Focused
With a management idea of "human oriented", Sun-Maku provides good working environment and living conditions for the staff. The company concerns about the career development of the staff. They hold vocational trainings or dispatch staff abroad for professional trainings. Therefore, the staff improve their capacities and deliver better services. Sun-Maku not only concerns about their staff when in work, but also after work. Once upon a time, one employee's family had an accident. Sun-Maku immediately organized an activity to help collect the money. People in Sun-Maku show their love to help the employee get through. It is Sun-Maku's love and care for their staff that fosters outstanding and enterprising Sun-Maku people one after another.
A goof beginning is a half done. It just takes Sun-Maku five years to achieve great progress. We believe, a company with focus like Sun-Maku, will be more and more prosperous in the near future.
Translated by Alice